Cooperation time: Since 2018
Brand X is a well‑known skincare brand in East Asia with strong retail and online presence. As their marketing grew, they faced capacity limits with their existing factories and needed an additional qualified supplier to handle increasing demand. They were very careful in choosing partners because any quality issue could damage their long‑built reputation.
Cooperation reason:
Brand X selected HMZ after a strict evaluation process. They visited the factory, checked quality control systems, and reviewed certificates and testing capabilities. They needed a partner who could follow their detailed standard operating procedures and keep stable performance across large volumes. HMZ’s experience with export markets and structured quality control made Brand X confident to start cooperation.
Purchased products:
At the beginning, HMZ produced hydrating sheet masks and brightening ampoules under Brand X’s existing product line. All formulas and packaging were based on Brand X’s own specifications. HMZ strictly followed their requirements for raw material suppliers, batch testing, and packaging inspection. Over time, as trust deepened, HMZ began to produce limited‑edition gift sets for Brand X’s special campaigns and festivals.
Customer satisfaction and results:
Brand X was highly satisfied with HMZ’s on‑time delivery rate, especially during peak promotion seasons when volume demands were higher. Even when production schedules were tight, HMZ organized extra shifts and coordinated raw material orders to meet deadlines. This support helped Brand X avoid out‑of‑stock issues in key retail locations.
Thanks to the additional capacity and stable quality from HMZ, Brand X successfully launched more campaigns each year and expanded into new sales channels. The cooperation became long‑term, with regular planning meetings to align on future product needs. For HMZ, working with Brand X further proved its capability to serve demanding, established brands in the region.
